Loan Operations Specialist
SmartBank is publicly traded (SMBK) with $1billion in assets! We are headquartered in Knoxville, TN with 13 branches in Sevier, Knox and Hamilton Counties and the Florida Panhandle. This position will be located at our Service Center in Sevierville, TN. You can expect to be a part of an awesome culture that is full of positivity, creativeness and highly professional - CUSTOMER EXPERIENCE IS EVERYTHING.
Our benefits are AMAZING: We pay 100% for our associates - dental, vision, life insurance, PTO, employee assistance, short and long term disability (buy up options are available for dependents and we share in that cost) and we provide a 401(k) plan that includes a dollar for dollar match on the first 3% you contribute. We share in the cost of medical and even pay towards your deductible! We pride ourselves in being members of the community and incentivize our associates to do the same!
Our Loan Operations Specialist will be held accountable for: providing general support to Loan Operations, Lenders, Originators, Processors, and Managers as well as SmartBank clients. Duties will include posting of payoffs and purchases, daily online transactions, review of posted payments, reconciling general ledgers, posting new loans, renewals and modifications, processing of loan paperwork and documentation needed for compliance and processing.
Ideal candidates should have experience working: in a similar capacity on a loan operations team or 3 years of banking and customer service experience. A high school diploma or GED equivalent is required with a college degree preferred. Exceptional customer service skills with the ability to WOW internal and external guests. Strong computer skills with a proficiency in Microsoft office products including Word, Excel and Outlook are required and exceptional 10 key data entry skills are a must. Candidates will be required to sit at a desk for long periods of time. All candidates must be willing to submit to a pre-employment credit and background check.
SmartBank is an AAP/EEO employer
Tags – Full Time Careers Sevierville, TN, Loan Operations Jobs, Banking Jobs, SmartBank Jobs, SmartBank Careers